Shipping and Returns

Shipping and Returns

Witt Machine & Tool Co. follows all Federal, State and Local guidelines when shipping firearms. Additionally, all NFA Rules apply regarding any class III items.

PROCESSING & SHIPMENTS

Orders placed online are generally processed the same day. All custom orders normally run about 3-4 weeks out from date of order. Once shipped you’ll receive an email with tracking information.

NOTIFICATIONS & EMAILS

After your initial online order, we will send you a confirmation email. It will include a list of the products you ordered, the address that the shipment will be sent to, and the total amount that will be charged to your credit card. You will also receive an order number that can be referenced, in case you have any questions, concerns, or you would like to request a change to your order. Send us an email at Witt@WittMachine.net. US orders will receive a second email once your order has been shipped. This will list the status of all items ordered, date of processing, shipping method, and a tracking number. International Shipments can be checked by calling our shipping department at (940) 461-8805.

SHIPPING METHODS

We ship all domestic mail orders via USPS Priority Mail® (2-3 days from ship date). The chosen shipping method for each order is dependent upon destination, package weight, and shipping charges assessed. . Your shipping email confirmation will indicate the method of service used. PLEASE NOTE: UPS only delivers Monday through Friday. If your shipping notification email indicates your order was shipped via UPS, you will also receive a tracking number. You can use this number on the UPS website http://www.ups.com/tracking/tracking.html to check on the status of your shipped order.

PRICES & AVAILABILITY

Witt Machine works to ensure the current prices and availability of all online products, however, prices are subject to change. We do not warrant the accuracy of website information regarding prices and availability. We reserve the right to correct any errors, inaccuracies or omissions relating to an order at any time (this may mean correcting an error after you have submitted your initial order).

RETURNS

All muzzle brakes are guaranteed against defects in the manufacturing process. If you are unhappy with any item that is not custom, please notify us within six months of the date you received your order. We will replace the item or credit your charge card. Enclose a copy of your invoice with the items to be refunded and ship to the address listed on our contact page. Shipping fees are non-refundable. Goods that have been damaged by the consumer, have been installed and/or removed, or any item returned that is not in resalable condition will be marked non-returnable and returned to the consumer. No refund will be issued in such cases. Items that have entered the shipping process or items that have already shipped may not be cancelled. All international orders are final.